Frequently Asked Questions

Our cancellation policy may vary depending on the rate plan and booking source. Please review the specific cancellation policy during the booking process or in the reservation confirmation.

If you have any questions or need assistance with your reservation, please feel free to contact our reservations team directly. They will be happy to help you.

Once your reservation is confirmed and payment is processed, you will receive a booking confirmation via email. This confirmation will include all the details of your reservation.

Refunds for cancellations are subject to our cancellation policy. Depending on the timing of your cancellation and the specific terms of your booking, a refund may be issued. Please refer to our cancellation policy for more information.

No, full payment is required at the time of booking to secure your reservation. We do not accept payment upon arrival.

Yes, our online payment system is secure and encrypted to ensure the safety of your personal and financial information.

Can I book a stay at Calmhaven Apartments through third-party websites or Online Travel Agencies (OTAs)?

Third-party websites or OTAs may have their own service fees or booking charges. Please review their terms and conditions for detailed information on any additional costs.

Yes, we have partnered with various OTAs and Channel Managers to provide you with more booking options. You can book through these platforms as well.

Modifications or cancellations to your reservation may be allowed depending on the specific terms and conditions of your booking. Please refer to the details provided in your reservation confirmation or contact our reservations team for assistance.